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Medalogix Integrates Telephonic Follow-Up to Further Reduce 30-day Readmissions

Posted by fivebyfive on January 10, 2013

News-Line for Home Care Professionals

Medalogix directors have announced the release of Medalogix 2.0, the latest version of the company’s post-acute specific predictive modeling software, which incorporates five new functions including a telephonic follow-up that automatically calls patients to asses their health status.

“Numerous studies have confirmed the effectiveness of following up with patients via automated phone calls to improve patient outcomes and reduce readmissions,” said Bryan Mosher, Medalogix’s chief technology officer. “By combining the telephonic approach with our central predictive modeling offering, which has already successfully reduced the average rate of 30-day readmissions by 35.9%, rehospitalization and care costs are sure to decrease in unprecedented ways.”

“We’ve had success improving patient outcomes with telephonic follow-up in the past, but we didn’t have a way of accurately identifying the most at risk patients to follow up with,” said Lisa Morrison, Alternate Solutions Homecare’s chief clinical officer. “Medalogix’s telephonic function solves that problem. It provides an accurate patient risk assessment and calls those patients to check-in, saving us time and money.”

The telephonic feature calls the top 25% of patients who are most at risk of readmission according to calculations made by Medalogix’s home-health specific algorithm. The automated questions are personalized to each patient based on his or her medical conditions. If the patient answers positively to any of the risk questions, the patient’s record is flagged in the Medalogix queue and a clinician is notified to contact the patient personally. The queue updates every minute.

In addition to improving care outcomes, the telephonic approach reduces care costs by systematizing the follow-up process, which typically occupies several clinicians for an entire day. The automated system allows those clinicians to instead spend their time with patients who unquestionably require medical attention.

“The telephonic feature costs about 15 cents a call,” said Mosher. “That is significantly less than the cost of paying a clinician to call.”

Other Medalogix 2.0 features include:

  • W3 (Who/Why/What) – Medalogix’s fundamental readmission-reducing feature is its predictive modeling toolset, which identifies who is at risk of hospital readmission. Medalogix 2.0 uses advanced analytics to also answer why a patient is at risk and what a clinician can do about it.
  • Partnership Platform – Referrals are the backbone of any post-acute agency. Every agency’s success boils down to its ability to demonstrate optimum care outcomes to hospital partners. Medalogix 2.0’s partnership platform allows post-acute clinicians to gather patient results specific to each hospital partner to facilitate the display of optimum care outcomes.
  • Released-Patient Outreach – Even after a patient is discharged, a post-acute agency’s job is not complete. The new outreach feature reminds an agency representative to periodically check-in with released patients.
  • Geospatial Locator – When perfecting their home-health specific predicting modeling algorithm, Medalogix developers discovered that a patient’s geographical information largely determined risk. Medalogix 2.0 gathers additional geographical information from patient records to further improve accuracy.

“The Affordable Care Act has initiated a pay-for-performance healthcare atmosphere. The technology and advanced analytics that Medalogix 2.0 provides, holds the answer to successfully adjusting to healthcare reforms,” said Dan Hogan, Medalogix’s founder and CEO.


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