You’ve invested in this homecare analytics technology (or any healthcare analytics technology, really) that you know will improve your organization, increase revenues and maybe even change the world as you know it…So, what now?!
You have never implemented homecare analytics technology before--or perhaps you have, but on a smaller scale--and you don’t have time to learn the ins and outs of readily accepted project management principles. What in the world should you do?
First… take a deep breath and relax because you are not alone. With reimbursement changes and rapid consolidation in the healthcare industry, all providers are turning to new healthcare analytics technologies that can help them improve care while reducing costs.
Are you relaxed? Good.
Next let’s look at some ideas that can drastically help curb that implementation anxiety.
1. Get your organization bought in
Take the time to ensure your organization (from top to bottom) has an opportunity to meet with your new vendor and ask lots and lots of questions. The more engagement from team members representing every level of your organization, the better your experience and results. It's because when multiple people have an understanding of the implementation's importance and feel responsibility for its success, the more people to help coordinate and facilitate swift change during the implementation process. This mulit-level buy-in pays off past the implementation phase and enables better management and adoption down the road.
2. Give yourself enough time to implement the correct way
While your vendor should present an implementation roadmap, and help you march toward an efficient and timely implementation, you don't want to short change your implementation phase by setting an unrealistic timeline. It is much more important to do it correctly the first time than to spend additional resources to fix things later.
3. Honor the calendar
Make sure you give your team an idea of the expected timeline before you kick-off so they can plan for their participation as needed.
If a meeting is scheduled, try your best to keep it. The more you are able to attend scheduled meetings the easier it is to move the implementation forward in a timely manner.
Tip: If a scheduled meeting with your healthcare technology partney has to be missed, try to give at least 24 hours notice. This will allow your partner the chance to reschedule and connect with all teams involved.
4. Trust your new partner
Odds are, you aren’t the first client this new homecare analytics software vendor has implemented, so trust that their best practices are legit. Maybe you're not the trusting type--Ask for a case study or two that can demonstrate how other home health organizations have applied the best practices to successfully deploy the technology and achieve postive results.
Remember: If your partner is worth their weight in salt, they will provide you with proven best practices that will ultimately provide the most opportunity for success. They will also treat you as a true business partner and should be willing to pivot as needed to ensure their best practices can conform to your organization’s needs.
If you have more questions about successful homecare analytics software implementation and management, ask away in the comment section below.
*Photo Credit: https://imgflip.com/i/16zbxq